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A Center of Excellence (COE) supports SAP implementations by optimizing processes, managing projects, and enhancing user productivity. It's a flexible, evolving strategy to unlock SAP's full business value. Ensure SAP app performance with managed services. Optimize, reduce TCO, and focus on goals while experts handle your SAP landscape with flexibility and reliability. SAP Basis is the foundation for system operations. It manages admin tasks like user access, backups, and performance tuning, ensuring seamless SAP environment optimization. DMLT provides data quality and integration services, helping fast-track data migration to SAP S/4HANA, manage M&A challenges, ensure data harmonization, and improve data governance. SAP BTP unifies cloud-based development, automation, analytics, and AI. Build personalized apps, integrate workflows, and enhance processes on a fully managed SAP cloud. Transform business processes with SAP Signavio, LeanIX, and WalkMe. Align tech with human needs for optimized processes and better software adoption. SAP CoE
SAP Managed Services
SAP Technical Factory
SAP Basis
DMLT
Future-Ready Enterprise - SAP BTP
Business Process Transformation with SAP Signavio, LeanIX & WalkMe
RPA with AI & ML
RPA with AI & ML streamline workflows, boost efficiency, and drive productivity. While RPA handles tasks, AI and ML power decisions. Unlock their full potential for transformative results.
Process Mining
Process mining uses data from systems to analyze and improve business processes, identifying bottlenecks and inefficiencies while continuously monitoring for improvements across industries.
BI and Analytics
Business intelligence and analytics enhance decision-making by providing real-time insights from multiple data streams, fostering collaboration across departments and boosting competitive advantage.
Artificial Intelligence (AI)
Leverage embedded AI to drive impactful, data-driven decisions across your organization. Ensure ethical practices while connecting finance, supply chain, sales, and more.
Cloud Infrastructure Services provide reliable, agile solutions through a consultative approach and advanced automation, empowering over 50 Fortune 100 companies in their digital transformation. Top IT infrastructure support services enhance agility and scalability. Solutions include 24/7 help desk management, cloud optimization, and robust database support to ensure high performance.Cloud Services
IT Infrastructure Management
Technical Support Services
Supply Chain Transformation (SCM
Segments we serve
Residential Construction
Smart home technologies and sustainable living solutions, incorporating IoT and AI for energy-efficient, automated home environments.
Commercial Construction
Digital twin technology for project simulation, enabling real-time collaboration and optimization in complex construction projects.
Infrastructure
Innovations in smart cities and sustainable urban development, focusing on green building practices and intelligent transport systems to improve urban living standards.
Case studies

Manufacturing
Transforming Building Material Manufacturing with SAP Signavio
ITG optimizes processes, improves efficiency, and drives growth with SAP Signavio. By analyzing over 90,000 Order-to-Cash cases, ITG identified bottlenecks and provided data-driven insights, reducing price changes by 30%, overdue payments by 25%, and rejections by 35%, while improving on-time delivery by 15%.

Logistics
Accelerating EPC Transformation with Seamless SAP Data Migration
The client faced tight deadlines and complex data migration challenges. ITG provided strong project management, coordination, and problem-solving techniques, ensuring timely delivery of all project phases. This smooth S/4HANA transformation positioned the client for future growth and digital optimization.

Construction
Data Disparity to Digital Transformation with ITG’s Blueprint for Success
ITG transformed a construction company by automating processes, integrating SFDC and SAP systems, and implementing FIORI for better UX. This led to data-driven decisions, loss prevention, and efficient asset management, overcoming extreme data discrepancies.

Media
Automation with BTP at a Media Major after S4 Hana Transformation
The media house faced IT issues with an overloaded SAP ECC system. ITG streamlined SAP utilization, built a robust integration framework, and leveraged BTP for CPI and app development. This resulted in cost savings, ongoing efficiency gains, and enhanced operational reliability.

Manufacturing
Weaving Digital Excellence into Textile Operations with SAP Solutions
We enhanced operations for a large textile manufacturer by implementing SAP solutions. Dashboards, automated processes, and real-time insights improved decision-making, streamlined reporting, and boosted sales planning and efficiency across product categories.

Manufacturing
Maximize SAP Utilization for Enhanced Efficiency at a Large Manufacturing Conglomerate
We evaluated the manufacturing group’s SAP landscape, creating custom reports, interfaces, and forms. This transformation optimized SAP usage, driving scalability, faster processes, and business growth. With an optimized SAP environment, expansion across divisions is now feasible.

Livestock
Empower Livestock Leaders: Revolutionize Operations with SAP BTP
The client faced high resource allocation and data integrity issues. ITG deployed SAP BTP to create a customizable solution, enhancing data accuracy and operational efficiency. This allowed quicker, more accurate decisions, better cost control, and improved operational control through quality checks and inventory management.

Media
Transforming Media with Data Utilizing a Seamless S/4HANA Migration
The client faced data consolidation and stakeholder coordination challenges. ITG executed a seamless data migration, transferring 38 critical objects without issues. Rigorous quality checks ensured a smooth transition. Specialized tools and strong coordination skills led to an error-free S/4HANA migration.

Retail
Overcoming Data Migration Hurdles with a Smooth Transition to S/4 HANA
The client faced a faulty go-live, losing 200K sales orders and invoices. ITG implemented a robust data migration strategy with a three-way check mechanism using SAP BODS, ensuring zero data loss. Customized tools facilitated a smooth transition, achieving on-time, within-budget project completion and setting a new efficiency benchmark.

Manufacturing
Powering Global Electronics with SAP BODS
ITG transformed a consumer electronics leader by implementing SAP BODS to automate data profiling of 500K records, identify and fix data inconsistencies, and streamline data processing. This enhanced data integrity, consistency, and rapid decision-making.

Manufacturing
Accelerating Automotive Transformation with SAP Signavio
ITG streamlined processes, reduced risks, and sped up time-to-market with SAP Signavio. By mapping all existing processes and creating a validated operating model, ITG reduced implementation risk by 90%, increased go-live speed by 25%, and achieved 99% business transparency.

Chemicals
Process Transformation and Unifying Global Operations with SAP Signavio
ITG optimized global operations for a specialty chemical company by mapping and standardizing 210 processes with SAP Signavio. This included developing a comprehensive RACI matrix, creating an IT system usage matrix, and establishing a centralized process repository, enhancing efficiency and visibility.

Chemicals
Transforming Chemical Distribution with Digital Innovation
ITG revolutionized a caustic soda business by developing a mobile app for a D2C channel, enhancing price control, consumer insights, and brand accessibility. This digital transformation supplemented the existing distribution network and included operating retail stores to ensure seamless execution of the D2C strategy.

Retail
Fashion Retail Major’s E-Tailoring Transformation
ITG helped a leading fashion retailer reinvent its e-tailoring venture with BPM consulting and process mapping. By developing SOPs and fine-tuning information systems, ITG ensured uniformity and efficiency. The result was a highly personalized service, reducing operational hurdles and enhancing customer satisfaction with a lifetime warranty and perfect fit guarantee.

Retail
HR Transformation for a Global Jewellery Retailer
ITG optimized HR processes, enhanced performance management, and elevated service standards for a global jewellery retailer. By developing SOPs, structuring the organization, and implementing a standardized appraisal system, ITG streamlined the employee lifecycle and improved operational efficiency. The retailer expanded to 35+ stores across Asia, UAE, and the USA, showcasing the success of the HR transformation.
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