Transforming Building Material Manufacturing with SAP Signavio

case Study

Client Profile

Global Building Materials Manufacturer

Industry

Manufacturing

Technology Implemented

SAP Signavio Process Mining

Value Lever

Our Process Mining solution delivered concrete results in the identification of pain points across end-to-end processes and the initiation of targeted automation initiatives. Among other things, this has managed to reduce price changes during sales order creation by 30%, overdue payments by 25%, rejections of sales orders by 35%, and improve on-time delivery by 15%. These results are truly amazing because they show what our Process Mining solution accomplished for the client in terms of operations and bottom-line impact.

Client Transformation Journey

The customer produces building materials and is a global player facing major operational challenges caused by multiple acquisitions. It has an enormously complex IT landscape across 12 countries. The company, crippled by disconnected processes and fragmented systems, had very minimal visibility into process performance and couldn’t analyze and hence improve the workflows. Hence, streamlining operations and efficiency enhancement were essential requirements for the company at that point in time, accompanied by visibility.
In the framework of these challenges, ITG implemented an end-to-end process mining solution using SAP Signavio. More than 90,000 Order-to-Cash cases were analyzed in this case, and our team identified bottlenecks in processes and opportunities for their improvement. We held a number of collaborative workshops and conducted rigorous analyses to align them with SAP Business Process Blueprints. By leveraging the power of process mining, we provided data-driven insights into process performance, thus empowering our client to make informed decisions toward process optimization.

The ITG Promise

We have committed to being your trusted partner in digital transformation.
At our core, we are driven by expertise, advanced technology, and unwavering dedication to delivering services that fuel growth and boost efficiency. Together, we are going to shape the future of your business.





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